"As Butler County's community action agency, Supports to Encourage Low-Income Families (SELF) exists to enhance the quality of life for county residents by impacting the causes of poverty and empowering individuals to achieve, sustain and advocate self-sufficiency.”
Appointments Lessen Wait Time for Heating Help
SELF is now taking appointments for the Winter Home Energy Assistance Program (HEAP) which begins providing emergency utility assistance to low-income families on November 1. HEAP is a federally funded program that helps eligible Ohioans who are at or below 175% of the federal poverty guidelines meet the high costs of home heating.
Appointments for HEAP are strongly encouraged and can be made by calling 513-868-9300 or 888-432-7022. Appointments will be scheduled in both SELF’s Hamilton office in the Hamilton Crossings Shopping Center on Route 4 and at the agency’s Middletown office at 930 9th Avenue. Limited appointment hours are also available in West Chester and Oxford. Walk-ins are seen on an extremely limited and emergency basis in the Hamilton and Middletown offices starting November 1.